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New folder creation - Option to change default behavior of "Send an email notification" checkbox

New folder creation - Option to change default behavior of "Send an email notification" checkbox

anthony_nordin
Helpful | Level 6

This idea would solve a lot of issues and address many complaints. Creating the option to change a default behavior when creating a new folder within a parent folder. Currently you cannot modify the checkbox below from being checked by default when creating a new folder. If you do not un-check the box, an email notification is sent to every member of the parent folder. Please see a screenshot of the dialogue box and checkbox in question:

 

anthony_nordin_0-1718908765331.png

 

Latest Update
Megan
Dropbox Staff
This idea has been delivered! 😊
 
Find out more here. 
 
Thank you for your support!
Status changed to: Delivered
22 Comments
AnthonyyC
Helpful | Level 5

Seconded! I hope this feature gets attention and development. This would be very useful in reducing spam emails across our workspace

AliceDropbox
Dropbox Product Manager

Hi @anthony_nordin & @AnthonyyC! I'm the PM for this feature. Thank you so much for your feedback! Is this feature something you'd use occasionally? For example, would prefer it off except for specific use cases? If so, do you mind sharing the use cases at a high level? Additionally, we're exploring different types of controls for our users. Another idea we have is the persist the previous option. For example, if you previously un-checked the box, we'd keep it unchecked until you checked it and that would continue for all folder creations. What do you think of that compared to the default control? Thank you in advance!

Status changed to: Investigating
anthony_nordin
Helpful | Level 6

Hi Alice,

 

What a quick response, awesome! This is based on my personal experience and feedback I've read in community threads. I believe that most would prefer it off or not have the option at all. What you've suggested (persist previous option) seems like it would be a good idea, but I believe could lead to more frustration for those of us who want it to remain off in perpetuity. However, I'm sure you may be mentioning that option due to the complexity of making a change allowing modification to default behavior.

JoshSorenson
Explorer | Level 4

This has been driving me nuts; I get an email and a Slack notification each time a folder is created. We have over 3 million folders on our Dropbox, which grows daily. This has to stop!

JoshSorenson
Explorer | Level 4

@AliceDropbox This needs to be turned off by default, in no situation would I want someone to notify me for making a folder.

loux
New member | Level 2

I concur with Josh. By default, this option should be unchecked. I fail to see a valid use case for it to always send notifications whenever a folder is created by every team member. Unless you're a person who enjoys receiving 100s of pointless emails a day, it would be better if these people just live in their spam folders for variety's sake. ¯\_(ツ)_/¯ 

AnthonyyC
Helpful | Level 5

Thanks for the response @AliceDropbox 

 

I'm in agreement with Anthony in that this checkbox should remain unchecked by default so that users can opt-in to reach out rather than opt-out of automatically email blasting. I think a majority of use cases would prefer this route.

 

 

Ifolch
Explorer | Level 3

Please leave it unchecked by default. Its driving us crazy!!

Kalvin Ellis
New member | Level 2

+1 vote for this, this has begunb driving everyone crazy.

Cyrene630
Explorer | Level 4

I believe the default should be off and given the option to the creator of the file/folder. This had me so freaked out that I thought our system was hacked!! I was almost in tears! This is very rarely used in our office to send email notifications to members.

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7 votes received Status: Delivered