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Delete empty folders

Delete empty folders

Hanton
Explorer | Level 3
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I have deleted all files in alle folders, because I wanted tot cleanup mybdropbox complete. I noe see only the folders, but no way to delete these folders, how van I get them out of my Dropbox ,?

 

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff
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Hi @Hanton, instead of that location, try clicking 'All files' above that folder, then selecting the folder on the right to get the option to delete the folder.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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21 Replies 21

Megan
Dropbox Staff
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Hey @Hanton, how are you feeling today? 

Do you use the website or our app when trying to delete your folders? 

Have you been following these steps? 

Let me know, and we'll take it from there.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Hanton
Explorer | Level 3
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Hallo Megan, I followed the steps, nut I could not find the tab delete, for the files in the folder, no problem, nut for the folders, there is no "delete" under the "...".
I am using the web version, is it better tot user the app on a tablet ?
Regards Anton

Megan
Dropbox Staff
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Hi @Hanton, thanks for the speedy reply! 

If you have issue with the website, you can always try the desktop app. 

Also, can you send us a screenshot, of what you see on your end when trying to delete your folders, please? 

That'll help us get a better visual!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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Hanton
Explorer | Level 3
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Hallo Megan, thanks for the quick response, I have made a picture, nut how to post it ? I can also try the desktop app, is that the same as the tablet app ?
Regards, Anton

Hanton
Explorer | Level 3
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I have tried the app, but not possible, I am already using Dropbox on three platforms, not allowed one more, do I have to remover Dropbox front alle other computers ?

Hannah
Dropbox Staff
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Hey @Hanton, sorry to jump in here.

A screenshot of what you see would definitely help us figure this out.

As long as you're replying here from a computer, once you click on the reply button, you will be able to see a button to attach a picture.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Hanton
Explorer | Level 3
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dropbox foto.jpg

Hello Hannah,

found, but only on my laptop, from the mail on my smartphone no possibility, on my laptop I have to log in first...

Hanton
Explorer | Level 3
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Here is the picture:dropbox foto.jpg

Jay
Dropbox Staff
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Hi @Hanton, instead of that location, try clicking 'All files' above that folder, then selecting the folder on the right to get the option to delete the folder.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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