Deleted files from shared folder

[NL73]

Hi,

I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone

Is there any chance to get them back? The files are nowhere to be found

[Walter]

Hey @NL73 - sorry to hear about your missing files.

Have you tried restoring them from the events page or the deleted files page perhaps?

Let us know and we'll take it from there.

[Rich]

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@NL73 wrote:
I have a problem. I share a folder in my Dropbox with 2 other people and now all of the files in that folder a gone

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What does your Events page show for that folder? Are you the owner of the folder? If not, ask the owner of the folder if they're able to recover the files, either from Deleted Files or the Events page.

[NL73]

I'm the owner. I can see on the events page that they were deleted but I can't recover them. The deleted files are completely empty

[Mark]

How long ago were they deleted @NL73 ? If you are a free user you can only recover for 30 days. 

[NL73]

Unfortunately it seem to happened more than 30 days ago in the mid of April. So there is no chance even when I wasn't the one deleting the files?

[Mark · Accepted solution]

No, I'm afraid not. 

Every person in the share has the same rights to it - i.e. they can add/edit/delete things. 

The only possibility is if they have kept a copy elsewhere. What does sometimes happen is that a person moves the files out of Dropbox share to a different directory which deletes from the share, but, they still have them. 

[NL73]

Thanks  for the help