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A few days ago, Dropbox stopped overwriting files when I edit and re-save them. Now, every time I edit one of my files on iPad and save to Dropbox, it creates a new file ending in (1). It used to simply update the file. I've tried re-installing dropbox and Illustrator (the app I'm saving from), but it hasn't worked. I've also tried saving from Procreate and the same issue occurs. Is there something else I can try? Thanks!
Hi everyone, I hope you’re all doing great!
Are any of you still facing the same issue, by any chance?
If so, please let me know so that we can open a ticket for you.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Nancy, sorry to be a jerk, but you all have known about this reintroduced problem for over 4 months, and have not fixed it yet. We have been asked to provide reproductive steps, and we have. Some on this thread have spent extensive amounts of *wasted* time working with your team. You all have had everything thing you needed to fix this problem for a long time now, except, apparently, the will to do so. How will opening another ticket be any different? The impression, quite clearly, is that you all have no interest or intent in fixing this.
Yes. I'm still having the same issue. Additionally, Dropbox is changing the file names to all lower case and removing upper case letters. It's very irritating and I'm thinking about switching over to iCloud. One other issue is that Dropbox seems to stall quite frequently when I try to attach a file in Mac Mail. I have to quit Mac Mail and wait for a few minutes. I then relaunch it and it seems to work. Very irritating.
This is *extremely* annoying. A hassle every time I upload a file.
Such indifference toward users - perhaps it is time to move in from Dropbox.
Hi there!
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