Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I tried replying to other posts on this matter but for some reason I was not allowed so I created this new post.
My DropBox says it is full however I deleted lots of files/folders. The status bar briefly showed that I had deleted large quantities of data and I was in great shape however shortly there after it said it was full again. I have one shared empty folder that I am using to setup file sharing and that is it.
Well I am a dumb A%& I totally missed the gigabyte vs terabyte drive limits my bad my expectations were way out of line.
My Bad!
i want to delete the data in my dropbox.
tell me how to do
Jay
Community Moderator @ Dropbox
dropbox.com/support
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The Personal Dropbox space bar indicates my account is full, but there are only two files of less than 3MB in the folder. Only files I see are in my Deleted Files folder online.
Hi @Harry Adkins, happy Monday!
Can you send me a screenshot of what you see when you visit your account's plan page right here?
Keep me posted, and we'll proceed from there.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hey @michaelkakalik, have you checked the backups page as well?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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You can just click on the page I linked above or navigate manually by clicking on the dotted icon on the upper left corner of your homepage and then on backup @michaelkakalik
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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