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GIF option in Capture not showing

GIF option in Capture not showing

TERRACE_87
Collaborator | Level 9

The GIF function in Capture isn't showing, contrary to the Dropbox page that shows instructions for making a GIF. 

 

Here is how it looks on my end: 

Screenshot 2022-12-03 131635.png

 

Do I have to enable something or pay extra for the GIF function?

1 Accepted Solution

Accepted Solutions

Re: GIF option in Capture not showing

Walter
Dropboxer

Hey @TERRACE_87, thanks for posting on our Community and happy Monday!
 

May I ask if you're on a Mac device or a Windows one?

 

At the moment, GIF recording is available for Mac users while GIF's are limited to 30 seconds. 

 

I hope this helps and please keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Re: GIF option in Capture not showing

Walter
Dropboxer

Hey @TERRACE_87, thanks for posting on our Community and happy Monday!
 

May I ask if you're on a Mac device or a Windows one?

 

At the moment, GIF recording is available for Mac users while GIF's are limited to 30 seconds. 

 

I hope this helps and please keep me posted!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: GIF option in Capture not showing

TERRACE_87
Collaborator | Level 9

I am on Windows. I only installed this program to use the GIF function. Can the Dropbox page state that function is only for Mac users at this time?

Re: GIF option in Capture not showing

Megan
Dropboxer

Hi @TERRACE_87, happy Monday! 

 

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. I will pass on your comments to the relevant departments. 

 

If you need anything else, I am here. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Megan Dropboxer
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    TERRACE_87 Collaborator | Level 9
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    Walter Dropboxer
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