Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
How do I delete the backup data from my Basic Dropbox account
Hi @Ray, thanks for bringing this to our attention.
You can delete a computer backup via the Dropbox desktop application using these steps.
If you need any further assistance, please let me know!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Jay, when I open Dropbox, via the icon in my Windows taskbar, I cannot locate the Syns and Backups tab - please advise
Can you please let us know what you see instead, @Ray?
Just to confirm, are you clicking on the Dropbox icon here?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hanna, I see the blue DropBox icon in the bottom tool bar on my PC. When I click on it, it open a screen showing my DropBox Folders & Files
When I login to DropBox via https://www.dropbox.com/h I can see my Account indicating that I am using 3.66GB of 5.5GM storage -I also see Upgrade, Settings, Manage account, Automations, Install Dropbox App & Sign out
Hi again, Ray!
You actually need to click on the small Dropbox icon at the bottom right of your screen, by the clock and the WiFi icon.
If you don't see it, you might need to click on the arrow that shows the hidden icons.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thank you. I have now located the correct DropBox incon & will explore. Thanks again for the assist, I will come back if I encounter any issues.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!