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How do I delete a Backup?

How do I delete a Backup?

Ray
Explorer | Level 3

How do I delete the backup data from my Basic Dropbox account

6 Replies 6

Jay
Dropbox Staff

Hi @Ray, thanks for bringing this to our attention.

 

You can delete a computer backup via the Dropbox desktop application using these steps.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Ray
Explorer | Level 3

Jay, when I open Dropbox, via the icon in my Windows taskbar, I cannot locate the Syns and Backups tab - please advise

Hannah
Dropbox Staff

Can you please let us know what you see instead, @Ray?

 

Just to confirm, are you clicking on the Dropbox icon here?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Ray
Explorer | Level 3

Hanna, I see the blue DropBox icon in the bottom tool bar on my PC. When I click on it, it open a screen showing my DropBox Folders & Files

 

When I login to DropBox via https://www.dropbox.com/h I can see my Account indicating that I am using 3.66GB of 5.5GM storage -I also see Upgrade, Settings, Manage account, Automations, Install Dropbox App & Sign out

Hannah
Dropbox Staff

Hi again, Ray!

 

You actually need to click on the small Dropbox icon at the bottom right of your screen, by the clock and the WiFi icon.

 

If you don't see it, you might need to click on the arrow that shows the hidden icons.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Ray
Explorer | Level 3

Thank you. I have now located the correct DropBox incon & will explore. Thanks again for the assist, I will come back if I encounter any issues.

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    Ray Explorer | Level 3
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    Hannah Dropbox Staff
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