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Dropbox created a new folder after reinstalling and I can't access my Downloads folder.
Application Affected Drobox Device Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) Trying to reinstall Question or Issue I let CCleaner clean my Windows 10 desktop registry (I know.... big mistake). Afterward Dropbox did not work. I uninstalled and tried to reinstall (regular - not advanced) The reinstall renamed my Dropbox folder to DropboxOld, created a new dropbox folder and started downloading all my files again resulting in a full hard-drive. Next, I uninstalled it again and tried an advanced reinstall. Same problem. So I uninstalled it again and restarted. Next, I did some more research and found the page https://help.dropbox.com/installs/advanced-reinstall which contained directions for what to do before an advanced reinstall. The only place I found any Dropbox folders was in the PROGRAMFILES. There are Dropbox and DropboxOld folders there. The Old folder seems to have my stuff. The Drobox folder only has a dowloads folder and I get a message saying location is not available. Neither folder has a Client folder. Not sure how to proceed. Thanks!
Backup unable to enable: Backup "Not in default location"
Device OMEN by HP 45L Gaming Desktop GT22 Operating System/Browser (if using the web) Windows 11 Home Version 23H2 Dropbox App Version (if using the app) v238.4.6305 Syncing Status Syncing Question or Issue Trying to use Dropbox Backup to "backup" my entire library, cover art and other audio archives. I'm received this error: Dropbox is on my "D" HHD drive...away from the system files on the "C" drive. The "Music" library is ALSO on the "D" drive. I am NOT syncing any of the music files to Dropbox...unlike documents and videos. I want them to live on my hard drive and simply backup to Dropbox. Otherwise, Dropbox is performing as it should: No sync issues, "screenshot" and "camera uploads" working perfectly. Backup seemed to be a natural solution for my music vs. me manually dragging music files from explorer to Dropbox. Please let me know what other info you need. Thank you.
Hidden Dropbox logs folder is stuck, continually growing bigger, now beyond 300GB
Application Affected (Dropbox app & backup) Device (Optiplex 3060 i5-8500, 16GB RAM, 500GB SSD) Operating System/Browser (if using the web) (Windows 10) Dropbox App Version (if using the app) (236.4.5918) Question or Issue For the past few days, a folder called "log" within the dropbox system folders, specifically "C:\Users\username\AppData\Local\Dropbox\logs" is constantly growing and growing.. occupying my entire hard disk! please help.. Not sure if they're at all related, but the following points have recently changed in this computer: 1. I bought a new SSD for backup purposes, which I have set to backup by Dropbox It's 2TB, 900GB of which are occupied, it's connected over USB and it doesn't seem to actually backup.. 2. I removed Avast and installed Bitdefender instead. I was running Malwarebytes and Spybot in parallel, though these have now been removed. I have noticed that the Tray Assistant almost maxes out my CPU use, as well.. Any ideas of how to troubleshoot/resolve this? Many thanks!
