How to restore deleted folders in a Professional account?

[DJJoe]

Hello Everyone

By mistake, in the tome of new syncronisation, I have delete a lot of folders in my Dropbox.

I have an Professional account and, theoretically, the files has to be available for restore for 180 days.

I have deleted before less then an hour and they are not in the Deleted folder.

How can I restore this folders?

Thank you in advanced for your fast answer!

[Megan · Accepted solution]

Hi @DJJoe, let's jump right into this! 

Is it possible that the deleted content was shared? Can you check your account's sharing tab? 

If I were you, I'd also look for the files into the events page. The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders. 

Keep me posted on the results! 

[DJJoe]

Thank you - this solved my problem.

I didn't know about the Event page and there is no connection to it on the Dropbox menu - at least I didn't see it.

But - thanks again!

[Megan]

Awesome news @DJJoe! 

We're always one post away if you need us. 😊