cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Community
English
Announcements
What’s new: end-to-end encryption, Replay and Dash updates. Find out more about these updates, new features and more here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: smart sync

Labels:

I don't want for offline only files to copy to my hard drive when accessing it.

Frank P E.
Helpful | Level 7
August
Go to solution

Hello -- when I have smart-sync set to have files  "offine only"  when that file is fetched,  the dropbox app  copies it to the computer hard drive  so the program accessing it. ie word for a *.doc file. 

 

It seems then that file remains on the hard drive --- how to I get it back to dropbox.com

Labels:
  • 0 Likes
  • 1 Replies
  • 403 Views
0 Likes
1 Accepted Solution

Accepted Solutions

Mark
Super User II
August
Go to solution
@Frank P E. wrote:

It seems then that file remains on the hard drive --- how to I get it back to dropbox.com

You need to manually reset it to 'online only'. 

 

That isn't done automatically I'm afraid. 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II
August
Go to solution
@Frank P E. wrote:

It seems then that file remains on the hard drive --- how to I get it back to dropbox.com

You need to manually reset it to 'online only'. 

 

That isn't done automatically I'm afraid. 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?