I have a basic DropBox account. I had an email a few weeks ago to say that I was running out of space. Problem is, I have access to three different areas through my account. One personal, one a community organisation I'm involved with and third our family business that I am a director of (basic admin files). So although the DropBox 'storage full' message was sent to me, it was not at all clear which of the three areas it applied to - just one or all of them. The only one that I originally set up was my personal one.
Today I went in and both personal files and the community organisation's files had been deleted. A lot of them. There was no warning apart from that email and I think a reminder.
What I would like to know is this:
Is the reason files have been deleted because of the lack of space?
What can I do to recover them?
Is there a human being I can speak to about this? DropBox seems a faceless organisation, but this is pretty serious if we have lost files.