Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I'm looking for someone to help me to understand what I did wrong with my dropbox organisation!
I suscribed to a better plan in dropbox (I have 3 business partner) and now there's a disaster of organisation lol. If someone speaks french, that will help also, but english is ok. lemme know 🙂
Mosi
Hi @Mosimann, it sounds like something is preventing the folder from syncing, as to what, it could be from various factors.
Are you aware there's French support on the community, and that you can contact the team directly for assistance as you've mentioned that you upgraded to a paid plan?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Im sure if you try and explain here somebody can help 🙂
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Thx a lot Mark,
Since I tried to upgrade the plan on dropbox, I have kinda separate folders with the same names on different computer but If I put a file in my folder, it's not synchro with the other, like if there was no shared folder lol
sorry its hard to describe!
Hi @Mosimann, it sounds like something is preventing the folder from syncing, as to what, it could be from various factors.
Are you aware there's French support on the community, and that you can contact the team directly for assistance as you've mentioned that you upgraded to a paid plan?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi Jay, thx a lot I didn't know. it's gonna help a lot, thx
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!