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I'm looking for someone to help me to understand what I did wrong with my dropbox organisation!

I'm looking for someone to help me to understand what I did wrong with my dropbox organisation!

Mosimann
Explorer | Level 3

I'm looking for someone to help me to understand what I did wrong with my dropbox organisation!

I suscribed to a better plan in dropbox (I have 3 business partner) and now there's a disaster of organisation lol. If someone speaks french, that will help also, but english is ok. lemme know 🙂

Mosi

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff

Hi @Mosimann, it sounds like something is preventing the folder from syncing, as to what, it could be from various factors. 

 

Are you aware there's French support on the community, and that you can contact the team directly for assistance as you've mentioned that you upgraded to a paid plan?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Mark
Super User II

Im sure if you try and explain here somebody can help 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


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Mosimann
Explorer | Level 3

Thx a lot Mark, 

Since I tried to upgrade the plan on dropbox, I have kinda separate folders with the same names on different computer but If I put a file in my folder, it's not synchro with the other, like if there was no shared folder lol 

sorry its hard to describe! 

Jay
Dropbox Staff

Hi @Mosimann, it sounds like something is preventing the folder from syncing, as to what, it could be from various factors. 

 

Are you aware there's French support on the community, and that you can contact the team directly for assistance as you've mentioned that you upgraded to a paid plan?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Mosimann
Explorer | Level 3
Go to solution

Hi Jay, thx a lot I didn't know. it's gonna help a lot, thx 

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    Mosimann Explorer | Level 3
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    Jay Dropbox Staff
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    Mark Super User II
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