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Forum Discussion
Markups, typing, and reading progress not persistent when editing a PDF or text file on Android.
This is a bit difficult to describe.
Whenever I am editing or viewing or marking up a pdf or text file on Android (Open with... from the Android Dropbox app) my edits and reading progress and bookmarks and highlights are almost always lost. I've tried bunches of text and pdf editors and readers including the DropBox Android editor (text or pdf). Every few minutes it seems that the apps revert to the last version as saved on Dropbox.
I'd appreciate any ideas on a workaround. I've tried starring the files and "Make File Available Offline". Basically if you don't save a text file every few minutes or before switching screens to another app then the typing will be lost when you come back. Cursor will keep jumping to the bottom of text files, etc.
TIA
6 Replies
- Megan
Dropbox Community Moderator
Hi christopherbanbury, let's jump right into this!
When did you notice this for the first time? Also, can you clarify the OS you're using on your Android, and the Dropbox version you have installed there?
Keep me posted!
I am currently on Android version 13 using a Samsung S20+. Dropbox is currently 346.2.6.
I noticed this early this year but I'm not sure if I was using any apps before that where I would have noticed.
- Jay
Hi christopherbanbury, we appreciate the feedback on this matter.
We take all comments into consideration when improving the Dropbox site and services. What does this mean? Did I miss the solution?
- Hannah
Hey christopherbanbury, can you please use the steps in this article, to clear the Dropbox app's cache and see if that helps at all?
Thanks. It`s helped me! But, usually, when I have such problems, I use an excellent online typing service which was recommended to me by a literature teacher. These text conversion services provide a variety of text editing tools, including the ability to change formatting, check spelling and grammar, and translate into other languages. This can be very important if you do not have the time or knowledge to do such work yourself.
