My files are missing - what can I do?

[hdrdesign]

Hello, good night. 
my files are missing. there aren't in historical version, either in deleted files. 
simply missed, they dont appear anymore. 
it was a lot of information. 
what can we do?

ERROR MESSAGEDELETED FILE?THERE ARE NOT APPEAR IN DELETED FILESTHERE ARE NOT APPEAR IN HISTORIC

[Walter · Accepted solution]

Hi there @hdrdesign, sorry to hear about your missing files. 

Can you please take a look at your events page and let me know if you see any sign of them there?

Also, I'm not quite sure what the error messages you sent us mean, could you maybe translate them for us please to make sure we're on the same page?

Alternatively, you can post your question in Portuguese in this area. 

Thanks anyhow!

[hdrdesign]

Hello, 

ok