Text Editor no longer usable free in Files App

[Terry P.]

Suddenly have this major problem: I cannot work on text files in my iPad FILES app. Can't open, move, copy, whatever. I get the messages shown in the attached screenshots. I sure don't want to pay £50 a year to be able to work with downloaded text files. I had always (many years?) assumed this was a built-in facility, but looks like it's a commercial 'extension' of some sort called Text Editor + ?

[Hannah]

Hey @Terry P., thanks for reaching out to the Dropbox Community.

This looks like it's coming from your OS and not Dropbox.

Do you only see these pop-ups when trying to edit .txt files in Dropbox? How about other locations in the files app?

Keep me posted.

[Terry P. · Accepted solution]

Thanks Hannah, I think you're right. I get the same behaviour in all the FILES app locations. I also posted identical request in the Apple iPad forum:

https://discussions.apple.com/thread/255463882?sortBy=best

But posted here partly because I wasn't 100% sure I could rule out Dropbox but also hoping other Dropbox users who also have iPads could advise if they had same issue.

Terry, UK

[Hannah]

Thanks for the update, Terry!

Hopefully, this will get resolved for you the soonest possible.

If you need anything else, please let us know!