Why is the Dropbox Desktop App no longer available?

[thecandidate]

The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.

What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had. 

Please, dropbox, #bringitback! 

[Paul A.25]

What's available on Mac has no relevance whatsoever for non-Mac users.   Please forgive the diatribe, but the Mac world is based on a model of appealing aesthetics, monopoly pricing, and aggressive use of intellectual-property laws.  It is diametrically opposed to the philosophy of open source.

[MCLF]

Is this why I can't login to the App on my MacBook and keep getting the "something went wrong" popup? Even though I can login on iOS and Web?

[Walter]

Hey @MCLF, sorry to jump in, but could you provide a screenshot of the exact error you're getting?
 

[MCLF]

Only shows when trying to login via the app on Mac, can login via web and iOS.

[Walter]

Ah, this must be the deprecated desktop app then (based on your screenshot) @MCLF

Have you tried logging into your account through the app's preferences in your menu bar? 

[MCLF]

Yes it just pushes me back to the same login page.

[Walter]

In that case, could you try reinstalling our desktop app on the affected computer @MCLF?

Let us know how it goes.

[MCLF]

Already done twice. I've tried switching wifi, checking VPN and firewall.

[Walter]

Thanks for the update @MCLF - could you try an advanced reinstall as outlined here as well?

While at it, make sure to also perform these steps, if you haven't already that is. 

[MCLF]

Tried the advanced reinstalled and it seems to be working again now. 

Thanks for your help, much appreciated.