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Forum Discussion
jwool1965
7 years agoNew member | Level 2
How can I cancel a free trial?
When I started the free trial subscription I had an Android, now I have an Iphone. How do I cancel my free trial?
- 7 years ago
Hey there jwool1965 - how are you today?
At first, I'd suggest taking a look at the following Help Center article:
https://help.dropbox.com/billing/cancel-free-trial
Let me know how this goes!
Thomas Lane
6 years agoNew member | Level 2
I downloaded the application. Nothing indicated that I started the free trial. I uninstalled the application, with no plan to reinstall. I really don't need this application. I don't want to be charged.
Lusil
Dropbox Staff
6 years agoHey Thomas Lane, I moved your post here where other users have expressed a similar concern.
You can check out this article if you're on an individual subscription (Plus or Professional), and this one if you're on a Business plan.
If you have any trouble along the way, just give us a nudge and we'll make sure to get back to you as soon as possible. Cheers!
About Plans and Subscriptions
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