Dropbox accounts & billing
Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.
i cant reach anyone so i created a new account to post here
my hacked dropbox email is [personal information removed per the Community's Guidelines]
i have access to email but cant reset the dropbox pass
help
where is support?????instead of deleting my email from my post you could answer me how to get my account back
@oktay50000 wrote:
where is support?????instead of deleting my email from my post you could answer me how to get my account back
Dropbox Support is only available on business days, and only they can assist with account related issues. They do not work on the weekends. I edited your post to remove your email address as it's against the community guidelines to post personal information.
ok help me know please,can you send an email to my email to reset password since i cant do it website
@oktay50000 wrote:
ok help me know please,can you send an email to my email to reset password since i cant do it website
I don't work for Dropbox. I just volunteer here on the forums. You can try contacting Support directly, but as I said, they don't work weekends.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
thanks worked
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!