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Bringing back backed files to my computer

Bringing back backed files to my computer

New member | Level 2

So basically, I was on dropbox and accidentally clicked something that then backed all my files from my computer to dropbox. I tried deleting them from dropbox, thinking they were also still on my computer, but that is not the case. Is there anyway I can get these files off dropbox and back onto my computer?

1 Accepted Solution

Accepted Solutions

Re: Bringing back backed files to my computer

Dropboxer

Hey @The Daily Friz, I hope you're well today!

 

I would suggest starting out with disabling the computer backup, if you haven't already. You can do this with the steps outlined towards the bottom of this article.

 

Once the backup is disabled, you can move the files from the "My PC/Mac" folder back to the original locations on your computer.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

5 Replies 5

Re: Bringing back backed files to my computer

Dropboxer

Hey @The Daily Friz, I hope you're well today!

 

I would suggest starting out with disabling the computer backup, if you haven't already. You can do this with the steps outlined towards the bottom of this article.

 

Once the backup is disabled, you can move the files from the "My PC/Mac" folder back to the original locations on your computer.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Still stuck? Ask me a question!
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View solution in original post

Re: Bringing back backed files to my computer

New member | Level 2

That worked! Thank you so much for the help!

Re: Bringing back backed files to my computer

Dropboxer

Glad I could help out with this @The Daily Friz!

 

I'll be just a post away if you have any other questions.

 

Happy Friday!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Bringing back backed files to my computer

New member | Level 2

I have recently replaced my computer and need to take the backed up files assigned to the old one and put on my hard drive. I have just set up the new computer 'documents' file to back up to Dropbox.  Do I need to disable the back up of the old files or since I'm just trying to restore those files to my new computer, can I just drop them in the 'documents' on the new computer's hard drive?

Re: Bringing back backed files to my computer

Dropboxer

Hey there @GmaYaYa; I'm sorry to jump in here.

 

Could you clarify if you're referring to the computer backup feature or installing our desktop application on a new computer and letting it sync perhaps? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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