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Re: I cannot open dropbox paper now

I cannot open dropbox paper now

henrychi
New member | Level 2
 

I cannot open all papers from dropbox today.
Please help me

 

截圖 2021-09-29 11.45.34.png

1 Accepted Solution

Accepted Solutions

Re: I cannot open dropbox paper now

Megan
Dropboxer
Happy to see that you're able to access Paper now, @henrychi

If you need anything, I'll be one post away!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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3 Replies 3

Re: I cannot open dropbox paper now

Megan
Dropboxer
Hey @henrychi, I hope you're doing well. Let's see what we can find on this one! 

Have you tried accessing Paper using a different browser or an incognito tab on your current one? 

If you could give it a go, and let me know.

Thank you!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: I cannot open dropbox paper now

henrychi
New member | Level 2

Hi @Lori,
I've tried Microsoft Edge and Chrome but still get 500 before.

I do not know why but I can access after about two hours.

Re: I cannot open dropbox paper now

Megan
Dropboxer
Happy to see that you're able to access Paper now, @henrychi

If you need anything, I'll be one post away!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Need more support?