Not sure when this started happening, but we've been paid Dropbox users for years. The new issues may be a deal killer. Clicking on a file or folder to rename takes SECONDS. It's almost like Explorer is "stuttering". This is on i5 10th Gen and Ryzen R5 machines -- new stuff. Once we kill Dropbox, performance is great. We love Dropbox, but this really is a problem!
Hi there @Jim G.24, let's see what we can do.
Are you having the same issue when you try to open or rename an item directly from the desktop app?
Could you also try temporarily closing or disable any third party app, like a security or antivirus software, that could be affecting this?
Give them a shot and let me know how it goes, thanks!
Issue only present when using via Desktop app in Windows. I can't disable McAfee ENS as it's corporate controlled policy. The issue was present before on my machines, so a recent build in the last few months must be the cause or changes made by a recent build.
That did not resolve the issue. Still "flickering" as we try to access, rename or do anything else to files. Again, as soon as we exit Dropbox, the problem goes away.
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