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Trouble creating paper files in shared folders

Trouble creating paper files in shared folders

New member | Level 2

My colleagues still have paper dropbox folders, they have shared the folders with my dropbox account however, I cannot create a file in the shared folders. My account has the updated 2020 paper. 

 

Is this a problem on my account side or theirs? We have been trying to trouble shoot this issue for awhile now. 

 

Thanks for any suggestions!

1 Accepted Solution

Accepted Solutions

Re: Trouble creating paper files in shared folders

Dropboxer

Hi @merfish, thanks for your message!

 

As you've discovered, Paper 2020 has a different layout to the old version of Paper. It won't be possible to add any files to old shared Paper folders if you're on the 2020 release.

 

However, you can still create a Paper document yourself inside a shared folder on your Dropbox account, and then share that to anyone you need to, namely the same users as those in the Paper shared folder.

 

This way they'll be able to edit the file online directly on the Paper file.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

1 Reply 1

Re: Trouble creating paper files in shared folders

Dropboxer

Hi @merfish, thanks for your message!

 

As you've discovered, Paper 2020 has a different layout to the old version of Paper. It won't be possible to add any files to old shared Paper folders if you're on the 2020 release.

 

However, you can still create a Paper document yourself inside a shared folder on your Dropbox account, and then share that to anyone you need to, namely the same users as those in the Paper shared folder.

 

This way they'll be able to edit the file online directly on the Paper file.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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