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shared folders not syncing anymore

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shared folders not syncing anymore

New member | Level 2

We use Dropbox at work to share folders.    There is one business account that shares folders and then as an employee I have a basic Dropbox account and was allowed permission to access the business's shared folders.  Recently when working from home on my laptop I noticed the folders stopped syncing back and forth.   I'm unable to see new edits other people did, and my edits aren't syncing back to the main account either.    HELP!!!!

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Re: shared folders not syncing anymore

New member | Level 2

Thanks.   I was able to resolve the issue by re-downloading Dropbox on my laptop.

View solution in original post

3 Replies 3
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Re: shared folders not syncing anymore

Dropboxer

Hi there @amyhi; thanks for joining our Community!

 

It sounds like your account is over quota due to the size of this shared folder. What is your plan's tab reporting exactly?

 

Keep me posted, Amy! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: shared folders not syncing anymore

New member | Level 2

Thanks.   I was able to resolve the issue by re-downloading Dropbox on my laptop.

View solution in original post

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Re: shared folders not syncing anymore

New member | Level 2

I find i've had to re-download several times to fix random errors! 

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