Re: view only link for everyone says Join Folder, Copy to Dropbox, Download. I DON'T want Join Folder.

This issue should be fixed as soon as possible, it's frustrating our clients and our whole team. Our team is starting to demand us using another provider.

Dropbox, please, please fix this.

Hey guys! 

We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine.

For that reason, your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.

I'll forward your feedback to the appropriate areas so we can continue to improve.

Thanks!

Megan  Why was it moved from the "Ideas" section to the regular forum?

Hey David125, since we understood that your comments were feedback on an existing feature, we moved the post to the "support" section of the Community, let's say.

But your comments have already been passed along to our team.

Thanks!

Dear Hannah,

I hope this message finds you well. I am reaching out, along with many others in the digital download community, to express our concerns regarding the recent changes in Dropbox that are significantly affecting our small businesses.

Many of us have tailored our operations to integrate seamlessly with Dropbox. The sudden shift in features or policies has left us in a challenging position. Transitioning to a different platform is not only disruptive but also incurs considerable expenses.

We understand that you are aware of the feedback from our community. However, it seems there's an underestimation of the profound impact these changes are having on our businesses. We are in a state of uncertainty and are seeking clarity.

Could you please provide us with a definitive answer regarding whether these issues will be addressed? Moreover, if there are plans for a resolution, an estimated timeline would be immensely helpful.

We appreciate your attention to this matter and look forward to a prompt and positive response.

Best, 

Please change this ... it's so annoying . . .oh man -.-

Hi Hannah,

Just want to add another voice to say that the 'join folder' button needs to go. About 50% of our transfers which should just be available for download are having the 'join folder' clicked on in error by our clients. Needs to have the option to remove it please!

Hannah I understand moving it to support section, but somebody also merged it with another thread which is marked as solved. Our issue hasn't been solved and there is no workaround, so would you mind marking it as unsolved? As you see there are is stream of new people complaining about the same exact thing.

Hey David125, the solution here is marked to make it easy to find the official response/update from Dropbox and the reply was merged here in order for the feedback regarding the "join folder" option to be tracked alongside this update.

However, we appreciate your feedback/comments and if your issue is about something completely different, please let us know and we'll happily assist you further.

marking it solved when its clearly not solved it means they are just trying to hide their mistake and not going to fix it , its not worth wasting our time on this topic anymore, rolling back to the way it was means months of development and money wasted , as i said earlier more and more people will join forum out of frustration looking for answers and on how to fix it

they really ruined my workflow to be honest

Hannah Is anything going to be done about this issue? Or, at least, are Dropbox going to acknowledge that it does not suit some use-cases and offer an alternative solution? The 'Join Folder' option is causing us endless frustration and it feels as though we are banging our heads against a brick wall trying to get any sort of resolution.

Hi @Hannah. My organization has used Dropbox for many years, as an internal file store, and also to share things out publicly to our customers. It's been great; we've had no issues.

But with this "Join Folder" change, my fellow teams admins and I are starting to get lots of notifications and emails about people "Requesting to Join." We don't care for them to Join the Folder. We want them to simply download the files we're providing to them and that's it. Often, these files aren't changing, so there's no reason for them "to see live changes and updates as they happen," as per the August Update.

One of my co-workers recently sent out a marketing email, with a link to a Dropbox folder to download some images. This went out to several hundred of our customers. And now us Dropbox Team Admins are getting a lot of these notifications of people wanting to "Join Folder" instead of downloading. Probably because they're not realizing what they're clicking. And that the  "Join Folder" button is more prominent than the Download button.

We're getting enough email notifications that our spam filter is thinking these notifications are spam. I was looking through our quarantine today and saw several Dropbox notifications. That's not great for you guys. Or us; we may start missing important notifications because of this.

At the very least, is there a way for us turn off these notifications or cease the need to approve View Only joining? According to the August Update, "Join Folder" joins people to the folder as View Only members. OK, if they're View Only, then why do I have to approve it? Let them add it to their own Dropboxes without my approval. It's their Dropbox space they're eating up, not ours that we pay for.

I can understand approval if they had access to Edit the contents within the folder. We definitely don't want to give out Edit access to hundreds of people. But it's just View Only (since a View Only link was created and shared).

Further, it's not even a great approval system. I just created a test folder in my org's Dropbox, created a View Only link, opened it with my separate, personal Dropbox account, and then requested to join the folder with my personal account.

Then on my work Dropbox account, I got the notification. I thought it'd at least be one-click approval or something. Nope, it takes me to the standard share out screen, I have to edit the options to make it View Only, and then send the invitation back out, as if the request was never made in the first place. It's cumbersome.

I think there are lots of ways to improve this. Give us the option to allow downloads but disallow joins. Allow us to turn off admin notifications and/or auto-approve View Only join requests. And make the View Only join request process simpler.