I use Dropbox.com via my iPad Pro Chrome/Safari browser.
Recently, when I try to open/edit my Excel files (from the Dropbox.com) into MS Excel Online, instead of opening a the Excel file online in a new browser tab, the iPad invokes the Dropbox App instead to present the Excel file in app. This is a problem as I can't edit Excel files in the Dropbox App.
I have cleared by browser cache/history, and even ensured that in my Dropbox.com Connected Apps setting, I have selected for Excel file opens in MS Excel Online.
They still dont work.
Does anyone know how I can go back to opening my Excel files back on Ms Excel Online?
Hi @Jasonzhousy, thanks for posting on the Community!
Could you try the steps suggested by @Arroyoshipp to see if they help?
Otherwise, could you let me know if it used to open in the Excel app, and then this behavior changed at some point? Are you able to install the Dropbox mobile app to navigate through there to then open the Excel app to edit the file?
Keep me posted with any updates!
Hi @MarekK1, thanks for messaging today!
Do you get an option to view the file via the site? Could you forward a screenshot of what you’re seeing, while hiding any personal details?
Keep me posted!
Are you using the browser on a desktop or a mobile device?
Please forward a screenshot showing where you're seeing this behavior. Thanks!
I have the same problem, using Chrome on my iPad Pro.
Basically instead of launching a new tab in Chrome for excel for web, it launches the Dropbox app, which presents the Excel in the App.
It is not editable in the app, and we will have to launch MS Excel proper, to start editing. Which is not ideal.
The main problem is, how do i stop Dropbox.com on Chrome from invoking the Dropvbox app when i want to use excel for web?
Hi @Jasonzhousy, thanks for posting today!
When was the last time you were able to edit an Excel file via the Chrome browser on your iPad?
It's possible that it isn't possible to edit via Office Online on a mobile browser, so you'll need to use the app itself to edit Excel files.
Keep me posted!
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