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My dropbox crashes everytime i click to add my private account into my dropbox. Unistall/reinstall did not solve the problem.
Hi,
My Dropbox don't sync anymore, can't install the software (again) and can't remove it also. Also offline installer.
Don't see the icon anymore in the taskbar.
Unlink my computer but still the same problems.
When I use a different version like 24.4.17 to install, it works for a few seconds (you can see the icon for a few seconds), but after that it disappears again.
Can't remove Dropbox in the safe mode also.
Windows 10 Home 64 bits
IE 11
Regards,
Cor
Hey @Cor26 ,
Jane
Community Moderator @ Dropbox
dropbox.com/support
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My dropbox also crash on Windows 10.
All suggestions tested and not working.
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Jane
Community Moderator @ Dropbox
dropbox.com/support
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This is a PERVASIVE issue. I can find posts about it all over the internet.
Dropbox used to work just fine for me. I pay for the terabyte storage. I pay for Dropbox Team.
I have a Lenovo P50 with 64G RAM and dual 2T PCIe NVMe SSDs. It is a blazingly fast machine.
Until the last major Windows 10 update I had no issues with Dropbox.
After the last major update the app began hanging during startup. Hovering over the Dropbox icon pops up the little interface that shows "Starting" as the state of the app.
Opening Windows TaskManager shows that Dropbox is consuming 23%-25% of processor time (i.e. one full core on this four core machine.)
Observing TaskManager over time shows that the memory used by the Dropbox application climbs until it gets close to 4 gigabytes, at which point the Dropbox app/interface becomes non-responsive. Sometime thereafter the Dropbox application crashes.
I contacted Dropbox support. They said "remove beta access, download latest release, uninstall & reinstall."
I did that.
Dropbox behaved exactly ONCE on next system restart, then began the same behavior described above.
I disabled auto-start on Dropbox.
Same behavior for manual startup.
I disabled antivirus and all task backup/mirroring utilities.
Same behavior.
I have followed the steps in the post about removing entries & folders after uninstall/reboot.
Same behavior.
THIS IS A CRITICALLY FATAL FLAW IN DROPBOX!
IF IT IS NOT FIXED ASAP I WILL BE FORCED TO TAKE MY BUSINESS ELSEWHERE!
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Got exactly the same problem as karlchansen
Jane
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so please give it a Like below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
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I do not know if crashing is the correct description as the Dropbox app just closes down.
The dropbox app is using quit a lot of the CPU resources, se below.
System: Fujitsu Celsius H770, i7-7820HQ (4 core / 8 logical processors), 64 GB RAM, 7 TB SSD in total.
Dropbox app version is: 52.4.60
Hi there!
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