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I get an error that the program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing?

Re: Te program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing

JonatanLeopardi
Explorer | Level 4

Thanks @Rich and @Lusil. The patch worked perfectly! :grinning:

Thank you!!!

Jonatan

Re: Te program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing

Lusil
Dropboxer
Glad to hear that, Jonathan! :grin:
 
Let us know if you have any other questions in the future and, in the meantime, have a wonderful day ahead!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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dropbox say file api is missing error and stopped working

Ahiruko
New member | Level 2

it say api-ms-win-crt-runtime-l1-1-0.dll is missing and i keep reinstalling dropbox and the same problem happen right away ,please help , is re installing the windows system gonna fix it?

 

i'm using Win 7

and downloaded the latest vir of dropbox

 

Capture5y.PNGCapture5tt.PNG

Re: dropbox say file api is missing error and stopped working

Rich
Super User II

@Ahiruko 

Apply the update that I posted above.

Re: dropbox say file api is missing error and stopped working

Ahiruko
New member | Level 2

@Rich


my windows is 7 32 bit, i can't find the update in the page you posted ! is re installing my windows gonna fix the problem ?

or should i try this advanced reinstall ?

Re: dropbox say file api is missing error and stopped working

Rich
Super User II

@Ahiruko wrote:

my windows is 7 32 bit, i can't find the update in the page you posted


The 32 bit update is on the same page, directly above the 64 bit update. You want the x86 file for Windows 7.

Re: dropbox say file api is missing error and stopped working

constanza_
New member | Level 2

Just FYI, this update will only be possible if you have the Windows 7 Service Pack 1 (SP1) installed. Otherwise, you'll have to do that first. 🙂

Re: dropbox say file api is missing error and stopped working

Ahiruko
New member | Level 2

can i ask if this missing file only available in the update , i mean it's not in the original windows installation?  so reinstalling my OS won't fix it?  i have windows 7 Ultimate  32 bit

Re: dropbox say file api is missing error and stopped working

Rich
Super User II

You'd have to ask Microsoft as it's their update. This isn't a Dropbox related issue.

Re: dropbox say file api is missing error and stopped working

Ahiruko
New member | Level 2

oki, thank you so much for your help

Who's talking

Top contributors to this post

  • User avatar
    Lusil Dropboxer
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    aldoxx New member | Level 2
  • User avatar
    Ahiruko New member | Level 2
  • User avatar
    Rich Super User II
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