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Forum Discussion

Buzzm's avatar
Buzzm
Helpful | Level 5
2 years ago

Windows 11 - How do I completely delete the Dropbox program and all the Dropbox program files?

I have used Dropbox for years and I love it, however, I upgraded to a New Desktop PC with Windows 11 Home.  I could not get Dropbox to run.

I tried the usual Uninstall Program feature in Windows but Dropbox would fail to uninstall.

Please tell me how I can remove all Dropbox Program files on the drive as well as in the Registry so I can attempt to install a fresh Dropbox Installation.

I'm not worried about the files I had in Dropbox as I have them backed up elsewhere. 

Thanks in advance for your help.

 

 

Desktop
Install
Uninstall
Windows
  • Buzzm's avatar
    Buzzm
    2 years ago

    I resolved my issue by downloading and running the "Dropbox 171.4.6182 Offline Installer.x86.exe".

    It looks like I'm back in business with DropBox!!

    Take care and God bless - Buzz

     

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for posting on our forum, Buzzm!

     

    As a first, can you send me a screenshot of what you see exactly when trying to remove the Dropbox app from your Windows device? That’ll help me assist you further.

     

    Let me know when you’re ready.

    • Buzzm's avatar
      Buzzm
      Helpful | Level 5
      2 years ago

      I resolved my issue by downloading and running the "Dropbox 171.4.6182 Offline Installer.x86.exe".

      It looks like I'm back in business with DropBox!!

      Take care and God bless - Buzz

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Glad to hear the issue is now resolved, Buzz!

         

        If you need something else, I’ll be around the forum.

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