2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Microsoft Office files won't open for a specific user with an error
Integration Affected Microsoft Office Device Surface Laptop 5 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue One of our employees is experiencing an issue with opening files saved in Dropbox intermittently. Others are able to open the files and the user can usually open the file after a few minutes have passed. This happens both when a file was just modified by another user and when a file has not been modified in days and no one else has the file open. It also occurs if a file is saved with "Autosave" toggled on or toggled off. The user can open the file via the File Explorer context menu to open the file in Dropbox.com and then in PowerPoint/Excel/Word. Is there a way to fix this as the work around takes time and interferes with the employee's workflow.
Set Dropbox as the default saving place for Word
Hello! I've recently moved from Microsoft to Dropbox as my cloud storage and I've noticed that my files are not autosaving anymore and even though I deleted my one drive app I still can't make dropbox my default saving place and whenever I tried to do it it doesn't change the settings it's like it doesn't take them because for the next file I try to save it goes back to OneDrive. Thank you everybody!Text highlighting not visible when exporting to Word
When I highlight text in a Paper document in my browser and then export it to MS Word, the highlighting gets lost. Bold, italics, underlined instead are all working as expected and are retained. I tried a few tips, but none of them worked: - copying text from the browser and pasting into the Word doc directly - using incognito mode - viewing the Word document online or in the desktop app makes no difference either - exporting to pdf first and then converting to Word doc (pdf has highlights but they get misplaced when converting to Word) Devices: Macbook Air (M4), Sequoia 26.2, tried both on Firefox(146.0.1) and Safari(Version 26.2 (21623.1.14.11.9)). Dropbox Version is 239.3.8100 but as I use the browser it might not matter. Dell Pro 13 Plus Windows 11 Enterprise (24H2) Edge Browser (143.0.3650.96)
