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My account is blank when I log into the website. Can you help?

My account is blank when I log into the website. Can you help?

Fiona D.6
New member | Level 1

Hi, My Dropbox account is completly blank, no folders when I sign in, just the Dropbox menu bar on the left hand side. Anyone know why? thanks

1 Accepted Solution

Accepted Solutions

Re: Dropbox is blank

Rich
Super User II

Clear your browsing history or try another browser.

View solution in original post

6 Replies 6

Re: Dropbox is blank

Rich
Super User II

Use another browser. Older versions of Safari are having problems with the Dropbox website.

Re: Dropbox is blank

Peter M.80
New member | Level 1

I have Mac OS X 10.6.8  When I sign in to Dropbox account the page is blank except for the dropbar menu on the left.  No files.  The files on my computer file have the green checkmark indicating that they have synced with the web Dropbox page but they are not there.

Re: Dropbox is blank

Rich
Super User II

My previous reply still applies. Use another browser.

Re: Dropbox is blank

Krow F.
New member | Level 1

I am having a similar issue. Three days ago all the files were there, not it seems everything has changed. The only link that works is the 'recent' and 'Photos', which has all changed format. All the rest are blank pages. Nowhere to make new folders or anything anymore. What happened? Frustrated!

Re: Dropbox is blank

Rich
Super User II

Clear your browsing history or try another browser.

View solution in original post

Re: Dropbox is blank

Alexis G.1
Super User

I would try another browser.

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  • User avatar
    Alexis G.1 Super User
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    Rich Super User II
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    Krow F. New member | Level 1
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    Peter M.80 New member | Level 1
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