This computer isn't linked to an account

[Mark K.20]

I am using a Mac and recently noticed that my dropbox is no longer connected. I have click on Account and [Unlink This Dropbox] is greyed out so it appears to be linked therefore I can't sign in again? I have tried deleting the app and reinstalling it but same issue.

[subhro]

Thanks! It worked for me as well after wasting much time trying to figure out why sync was stuck and network not connected while the account name was greyed out.

[ivelin117]

Proxy settings is what caused trouble for me as well. The defaul Auto-detect stopped working. After switching to No Proxy, Dropbox linked the account automatically and synced.

[Ed]

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]