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I can no longer open any of my uploaded files

Level 2

I keep getting an error message saying "There was a problem completing this request." Any thoughts?

20 Replies

Re: I can no longer open any of my uploaded files

Level 2

I am also getting the same error message

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Re: I can no longer open any of my uploaded files

Level 2

So am I.

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Re: I can no longer open any of my uploaded files

Level 2

Same here.

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Re: I can no longer open any of my uploaded files

Level 2

I am getting the same message, I'm really hoping my 500 GB of research hasn't been lost..... And there are no CSR's available on Chat right now....

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Re: I can no longer open any of my uploaded files

Level 2

I am also getting an error message when I tried sharing a folder: "Failed to Load Folder Information". It was working this morning. I tried on phone and on desktop, and also tried sharing an individual file instead of a folder but got the same result.

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Re: I can no longer open any of my uploaded files

Level 2

Same problem here. Of course, with my most important folder :-( Hopefully, this is only a temporary glitch.

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Highlighted

Re: I can no longer open any of my uploaded files

Level 2

I just posted a thread about this same error code not one minute before you did! While I feel bad for you and the others who replied above me, I'm also a little bit glad I'm not the only one, maybe it's just a system glitch and not anything we are all doing?

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Re: I can no longer open any of my uploaded files

Level 2

I, too, am getting the same error messages.

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Re: I can no longer open any of my uploaded files

Level 2

Same issue and it is infuriating that there is no phone support to contact.

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I can no longer open any of my uploaded files
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