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Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 8

Onthe last few startups of my Windows 7 desktop, the EventViewer has shown the following error  and subsequent information logs as the error is corrected by Windows:

 

Record Number: X 95916
Log Type: Application
Event Type: Error
Source: DbxSvc
Category: 3
Event ID: 320

Failed to connect to the driver: (-2147024894) The system cannot find the file specified.
--------------------------------------------------------------------------------
Record Number: 95931
Log Type: Application
Event Type: Information
Source: ESENT
Category: 3
Event ID: 300

Windows (2500) Windows: The database engine is initiating recovery steps.
---------------------------------------------------------------------------------
Record Number: 95932
Log Type: Application
Event Type: Information
Source: ESENT
Category: 3
Event ID: 301

Windows (2500) Windows: The database engine has begun replaying logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS.log.
---------------------------------------------------------------------------------
Record Number: 95933
Log Type: Application
Event Type: Information
Source: ESENT
Category: 3
Event ID: 302

Windows (2500) Windows: The database engine has successfully completed recovery steps.
--------------------------------------------------------------------------------
Record Number: i 95915
Log Type: Application
Event Type: Information
Source: DbxSvc
Category: 2
Event ID: 258

Pipe server thread started.

--------------------------------------------------------------------------------

It seems as if the Dropbox service may be trying to start too soon as, after the initial error, Windows seems to be able to correct the problem and everything works correctly.  This is a very recent happening and I cannot relate the change to any system changes.  Is there anything I can do to stop the error - if I didn't regularly check the Event Viewer I would be none the wiser so perhaps I'm being too sensitive.

 

Thanks.

254 Replies

Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 2
It appears that the last update was 10/28. This is about the time the errors began.
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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 8

Thanks Boomer, so it's nothing I've done - hopefully the next update (or at least one soon) will sort the problem.  I say problem but everything is working so I can put up with the little red error symbol in the Event Viewer for a while longer.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 8

This is not yet resolved - I was emailed by the forum and asked if the problem has been solved.  As yet it hasn't but I am now in contact with Theo who is a member of the Dropbox support team.  I would be interested to hear if any other forum members have experienced the same problem and, ifso, if it originates from the last full week of October.  Unless the Dropbox user checks the Event Viewer, he or she will not be aware if the problem exists as Windows recovers the situation almost immediately and Dropbox behaves normally throughout the session.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 3

Hello,

 

I have the same problem and it started about the same time as you reported.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 8

Thanks Maze, that's useful information I can pass on to Theo when he next emails me.  It looks more like the Dropbox update may have caused the problem.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 3

By the way, there's a little workaround that worked for me:

 

1. Disable the Autorun of Dropbox.

2. Create a new scheduled Task that runs after login. File to execute would be "dropbox.exe". No need to provide any arguments.

3. Make sure you set a delay for 15 seconds in the details of the task. Maybe more, could depend on the speed of the machine. I have an SSD installed, maybe this has to be higher for "normal" harddisks.

 

Fixed.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 8

Thanks for your helpful suggestion Maze.  I need to check out exactly how to set up scheduled tasks in Windows 7 - at first glance I couldn't see how to set a delay so I'll do a bit of research.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 6

- System

- Provider

[ Name] DbxSvc

- EventID 320

[ Qualifiers] 49154

Level 2

Task 3

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2016-11-07T16:42:58.000000000Z

EventRecordID 75095

Channel Application

Computer PC

Security

- EventData

(-2147024894) The system cannot find the file specified.

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Re: Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"

Level 6

I submitted the bug report via https://www.dropbox.com/support

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Windows 7 Event Viewer Error "Failed to connect to the driver: (-2147024894)"
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