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I have .mov file I created in which the audio sync is correct on my computer (Mac). But when I upload the .mov file to my DropBox account, the audio is out of sync in the copy on DropBox.
How do I fix this?
Thank you!
I figured it out. The file on DropBox is fine: when I DOWNLOAD it, there are no sync issues. So it looks as though the problem is opening it from DropBox. The playback Codecs playing from the Web site mess up the sync. But as long as the file is fine, my co-collaborators will be able to download it.
Thanks for taking the time to reply.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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I figured it out. The file on DropBox is fine: when I DOWNLOAD it, there are no sync issues. So it looks as though the problem is opening it from DropBox. The playback Codecs playing from the Web site mess up the sync. But as long as the file is fine, my co-collaborators will be able to download it.
Thanks for taking the time to reply.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Thanks for clarifying that for me, @MrMisterHarris.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
I'm having the same sync issues . The file is fine , it's just the Dropbox playback .
When viewing files on the Dropbox website you're not viewing the original. You're viewing a transcoded preview of the original file. The conversion process is rarely perfect and can often times create undesired results, especially in videos. The preview is not intended to be used to stream the original file. It's just a preview of the original.
To view the file in its original form, you need to download it and play it locally. If it's out of sync when you play it on your computer, then it's a problem with the file or video player that you're using.
Hi there!
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