Announcements
Do you have an idea for Dropbox Paper? Share it with us!

default

yes

Smart Sync & macOS Time Machine

Helpful | Level 6

I have recently installed Dropbox Business for my Team and having issues with macOS Time Machine. I have not been able to backup more then 8gig of 300gigs that need to be backed up. The 300gigs is highly inflated considereding I have not changed that many files since the last backup. This 8gigs is very slow considereding I had it run all night long. This is a make or break issue for Smart Sync.

5 Replies

Re: Smart Sync & macOS Time Machine

Super User II
What exactly is the issue? I'm a tad confused.

I'm pretty sure Time Machine wont be able to back up files that are set to Smart Sync as they dont actually exist on the machine.

 


PenguinPenguin - Penguin - Penguin - Penguin


Heart Did this post help you? If so please mark it for some Kudos below. 


White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


Arrows Counter Clock Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Reply
Loading...

Re: Smart Sync & macOS Time Machine

Helpful | Level 6

I do not want the Dropbox Smart Sync files backed up with time machine. I just want Time Machine to be able to complete a back up of the computer. The Smart Sync file type is tripping up Time Machine and not letting a complete backup of the system occur.

Reply
Loading...

Re: Smart Sync & macOS Time Machine

New member | Level 2

We have same problem with Time Machine (OS X Sierra 10.12.6 (16G1036). Time Machine is trying to backup near 300Gb of data, that dont exist on the machine. Backup has not completed since Smart Sync has been enabled. 

Reply
Loading...

Re: Smart Sync & macOS Time Machine

Helpful | Level 6

thesus,

 

I was able to get Time Machine Backing up properly by excluding the dropbox directory.

 

Not an ideal solution and I hope in the future to be able to backup the dropbox directory with Time Machine as well.

Reply
Loading...

Re: Smart Sync & macOS Time Machine

Dropboxer
Hey @binbreakdown, thanks for telling us about your solution. Not sure that what you’re after will ever be an option, but I’ll let our team know so they’re aware
 
Cheers!
 
[This thread is now closed due to inactivity. If you have a similar or new question, you can ask here]



Sanchez
Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Installation and Desktop App Issues

Have a question? Our Dropbox Community is here to help!

Post your question or search for an answer below.


Learn more about using the Community by reading our Community Guidelines.


Hi anonymous,

If you need more help you can log a ticket with our Support Team here (expected response time 24 hours), or contact us on Twitter or Facebook.

For more info on available support options, see this article.

If you found the answer to your question, please 'like' the post to say thanks to the user!

Smart Sync & macOS Time Machine
2,744 Views
5 Replies
0 Likes
Solved! : See solution
Who's talking
Top contributors to this post