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Re: Cannot view Dropbox at all with Adobe Bridge on Mac with Ventura after updat

After updating Dropbox won't show up in Bridge

the1
Explorer | Level 3
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I use Adobe Bridge in my daily workflow and after the Mac update I can't get dropbox to show up at all. I tried making an alias, reinstalling, showing hidden folders. Nothing works. Please help. I'm running Ventura 13.2.1 with the latest Adobe bridge software.

26 Replies 26

davidhuggett
New member | Level 2
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This has allowed me to see my Dropbox library in Bridge again.  Thank you very much. 

 

date: june 15th 2023

Jan M.25
Helpful | Level 5
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thank you for that tip. this is a problem that needs to be fixed. 

mlcwade
Helpful | Level 5
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I'm having the same issue here...did you find a solution? Marylou

Walter
Dropbox Staff
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Hey @mlcwade, sorry to hear about this.

 

Have you tried any of the troubleshooting mentioned in this discussion? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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mlcwade
Helpful | Level 5
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I've looked through and tried many suggestions, but can't locate Dropbox to put back into my Adobe Bridge.

thank you,

Marylou

Hannah
Dropbox Staff
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Hey @mlcwade, how did you initially connect Adobe Bridge to your Dropbox?

 

Is it possible that it might need to be reconnected?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Dallan
New member | Level 2
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Here's how I managed to work around this problem:

  • Inside of Adobe Bridge, in the horizontal bar that shows your current filesystem path at the top of the window just below the icon bar (shows a blue folder Computer > Macintosh HD > Users > ....), click one time to the right of the last item in that horizontal list and it will turn into an input box.
  • Type in the path of your Dropbox folder, for me it was something like:
    • /Users/dallan/Library/CloudStorage/Dropbox/
    • Then hit enter on your keyboard and it should show the contents in the Bridge grid view.
  • Next click on the File drop-down from the very top menu bar and choose "Add to Favorites".

After that, it shows up in the Favorites vertical tree view on the left side.

 

Hopefully that works for you too.

James V.2
New member | Level 2

I thank you, Dallan, for this workaround. Dropbox and Adobe need to kiss and make up or something because this is a ridiculous issue that only hurts the user's experience in exchange for what can only be surmised as corporate hubris.

mlcwade
Helpful | Level 5

Thanks. I've already done this however, it does not really fulfill the end result of being able to smoothly use, see, move files and folders in the same manner as before all the great updates! It's a slow process now. Thanks again for help though. I do wish DropBox and Adobe get their act back together again. Marylou

Rob1384
New member | Level 2

I solved this with two steps:

1. Enable "Show Library" in Finder (Cmd+Shift+H to open home window, then Cmd+J for view options, and check "Show Library.") Then I could navigate to User/Library/CloudStorage/Dropbox in Bridge, where the folder now lives.

2. I added that Dropbox folder to my favorites, since that path is annoying. Up and running again!

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