I cant open google docs through dropbox

[shwinning]

I have a dropbox account which is managed using my gmail account. I am trying to create a new document in google drive. I 

get prompted to enter my credentials, but unfortunately the sign in fails. 

So, I tried creating a new document in google drive and added it to dropbox. Tried opening this from dropbo, agai it prompts for 

sign in (even though I am already signed in to my google account on the browser). However, the sign in unsuccessful again here.

I tried various browsers, in-cognito mode. Nothing works...

To test things out further, I created a new dropbox account using another google account. It works immediately without any problem.

This suggests that it is an issue with my initial dropbox/gmail account. 

Could someone kindly help me solve this issue.

Many Thanks,

Ashwin

[Jay]

Hi @shwinning, thanks for bringing this to our attention.

Have you followed the steps in this article in order to create Google docs on your Dropbox account?

Does Google appear as a connected app on this page?

This will help me to assist further!