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Forum Discussion
Link validity to file when using ZAPIER
I am using ZAPIER to integrate to dropbox. The process is as follows:
- Write file to dropbox folder with a specific file name
- Get a link to the file added in step 1 above via ZAPIER and include the link in an email
My question: How long will the link I got via ZAPIER be valid for?
To put some context into my question, I ran the process and the links expired within twently four hours.
6 Replies
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- Walter
Dropbox Community Moderator
Hey Robert_S, welcome to our Community and happy Monday!
When you say expired, are you getting any specific errors? If you don't mind, could you share a screenshot perhaps?
Also, are the links generated showing in your Sharing tab?
Any additional information is more than welcome!
Sure Walter.
This is what the person receiving the link sees.
The links worked fine for the first 24hrs i.e. on clicking the link, the pdf downloaded immedaitely. After 24 hrs they became invalid causing the error message as per the screen shot below.
This is what the user sees.
- Walter
Do the links you create using these steps produce the same error, Robert?
Here is a link I generated manually...... Seems to work:
https://www.dropbox.com/s/rpz24m9qondqjas/Przechwytywanie.PNG?dl=0
Here is one of the actual files that is representative of the whole folder:
File link from drobox: https://www.dropbox.com/s/zfklswowbelfd58/rsababady%40gmail.com%20%281%29.pdf?dl=0
Here is the link I have in the email when the zap attaches the file to an email using a ZAP: https://uc78f60ec0a523371f33f8f56bcc.dl.dropboxusercontent.com/cd/0/get/B4Bu1CCU7SwX0O457Caov-UGnf7M94bpB5ZpOPjIjSUb6ZT5aNwW9hgQb5BZ-loqOVjwOT_-WN8Y2IFks3By6SmaJAp1fqaEj6klDLY6AEOAYrFSfQVh9HaMzUUVhb0Sa94KlV008rPHF5y95ZyzhPlpAQyq-l_BOlgRAZGBMEwVM1wLRNnklcWPo-fdzb_yTVU/file
- Walter
Thanks for the additional information there Robert_S - much appreciated.
It looks like Zapier is using a direct temporary link, which is expected to expire. The link beginning with http://www.dropbox.com/s/ is a permanent link.
Since the integration is coming from Zapier, you'd need to reach out to them for further assistance on this since it's an issue their devs might need to troubleshoot.
I hope this helps!
