Hello,
In the age of such uncertainty, miliions unemployed, world economies falling, democracies and nations in lock down, PEOPLE are hurting. It is only in time of pain that we remember those who were there for us and who supported us the most. Do you want to be the company which did not recognize the pain of the people across the world who are suffering? The sick, those who lost their livelihoods, careers shattered, lives forever changed, FINANCES forever changed, the way we look at the world and big companies like Facebook, Amazon, Walmart, Google, Microsoft, and yes - you too Dropbox ---> we as consumers expect that you will see and feel and recognize our pain and there by make an exception to or at least a temporary gesture of goodwill towards your subscribers in the form of a reduction of cost to upgrade or even some extra free gigs. I dont know - all I know is people remember. I will remember the companies who acknowledged this pandemic and its pain on people and who did something to ease that pain. Just because you arent a brick an mortar grocery store doesnt mean that you arent essential. Dropbox should think about what impression they are leaving during this period. Be pioneers. Do something extraordinary today and you will forever have bought your brand so much value and goodwill. People do not forget. People will reward those businesses who stood with them - currently you are not one of them.
