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Business Plus plan inconsistency for quota on the upgrade page

Business Plus plan inconsistency for quota on the upgrade page

Hen4
Explorer | Level 3

Hi,

 

I noticed an inconsistency in the Business Plus plan which I intend to take in a few weeks.


Currently I'm developing my app based on a personal plan with 3TB storage.

 

When I go to "upgrade", I see Business Plus, try for free: Starts at 15TB for the team. "When you buy, minimum storage is 9TB for 3 users, team storage increases by 3TB for each actively used license...")

 

However, from the dropbox homepage plan overview the storage is clearly listed as "15TB for 3 users, increases by 5TB for each actively used license"

 

I have screenshots which I cannot upload here... 

 

Can someone definitively state which of these is the correct one?


Thanks,

Hendrik

5 Replies 5

Jay
Dropbox Staff

Hi @Hen4, thanks for bringing this to our attention.

 

Could you try copying and pasting the images here if you can't attach the screenshot using the camera icon?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Hen4
Explorer | Level 3

Hi Jay, gladly!

 

Hen4_0-1701440446938.png

And

Hen4_1-1701440457515.png

 

Megan
Dropbox Staff

Hi  @Hen4, thanks for bringing this to our attention! 

 

Our team is aware, and actively working to correct this info. At the moment, we don't have an estimated time, as to when this will be fixed. 

 

If you need anything else, give us a shout!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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ElnaBrown
New member | Level 2

I have a doubt can i ask a question?

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Megan
Dropbox Staff

Hey @ElnaBrown, happy Monday! 

 

Of course you can ask us a question. We'll try to help as much as we possibly can.

 

I'll be waiting for your response! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Megan Dropbox Staff
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    ElnaBrown New member | Level 2
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    Hen4 Explorer | Level 3
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