Plans and Subscriptions
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Hi,
I noticed an inconsistency in the Business Plus plan which I intend to take in a few weeks.
Currently I'm developing my app based on a personal plan with 3TB storage.
When I go to "upgrade", I see Business Plus, try for free: Starts at 15TB for the team. "When you buy, minimum storage is 9TB for 3 users, team storage increases by 3TB for each actively used license...")
However, from the dropbox homepage plan overview the storage is clearly listed as "15TB for 3 users, increases by 5TB for each actively used license"
I have screenshots which I cannot upload here...
Can someone definitively state which of these is the correct one?
Thanks,
Hendrik
Hi @Hen4, thanks for bringing this to our attention.
Could you try copying and pasting the images here if you can't attach the screenshot using the camera icon?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi Jay, gladly!
And
Hi @Hen4, thanks for bringing this to our attention!
Our team is aware, and actively working to correct this info. At the moment, we don't have an estimated time, as to when this will be fixed.
If you need anything else, give us a shout!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I have a doubt can i ask a question?
Hey @ElnaBrown, happy Monday!
Of course you can ask us a question. We'll try to help as much as we possibly can.
I'll be waiting for your response!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!