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Can I downgrade business/family trial account into personal

Can I downgrade business/family trial account into personal

HerdisTomm
New member | Level 2
February

Hi! I accidentally signed up for a business/family trial account and already have a lot of files on it. Is it possible to change the trial from business to a plus account? Then without losing the files I've already have on the account? The account is currently connected to my computer and the apps in my iPad and iphone.

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Jay
Dropbox Staff
February

Hi @HerdisTomm, thanks for posting today.

 

I'd recommend contacting the support team directly for them to assist on this matter.

 

Keep me posted!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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