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Can't cancel Professional trial

Can't cancel Professional trial

Marina Matic
New member | Level 2
‎04-18-2023 06:32 AM
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Hello,

 

I have used a free Trial for the Professional subscription and the free trial is to expire in 7 days. I wanted to cancel it before it charged me because in the meantime I am "upgraded" to a Family plan by my coworker and now I can't find my free trial cancel option anywhere. Did it maybe dissapear because I am upgraded to the Family plan? Thanks! Marina

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Megan
Dropbox Staff
July
Go to solution

If you see Basic plan, and 2GB then yes @hlrubinstein. 

 

I hope this clarifies! 

Megan
Community Moderator @ Dropbox
dropbox.com/support


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