Cancelling my free trial

[Bmealyer]

I’ve gone through all the help forums yet u can’t find how to cancel my free trial so I don’t get charged. I cannot find the plan button it manage plan button in my settings.

[Nancy]

Welcome aboard the forum, @Bmealyer !

First off, can you please let me know if you opted for this Dropbox trial via www.dropbox.com or the App Store/Play Store? 

That’ll help me guide you further.

Cheers.

[Bmealyer]

It was done through the website not on my apple iPhone. Thanks

[Nancy]

Thanks for letting me know!

Can you go here, and send me a screenshot of the plan and space you see on that page?

[Bmealyer]

It just said Dropbox basic
Then upgrade

[Megan]

Hi @Bmealyer, in this case our Basic, is our free plan.

Is it possible that you used a different Dropbox account to start the trial?