cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot register a new account (too many attempts)

Cannot register a new account (too many attempts)

murzilka17
New member | Level 2
Go to solution

I can't register a new account. Server shows "too many attempts" error.
I can log in with an existing account, but i need to create a new one with work email.
How can I solve the problem?

1 Accepted Solution

Accepted Solutions

murzilka17
New member | Level 2
Go to solution
The problem was solved after changing the browser from Yandex browser to ms edge. Thank you!

View solution in original post

4 Replies 4

Walter
Dropbox Staff
Go to solution
Hey @murzilka17, thanks for using Dropbox and posting on our Community!

Can you please send me a screenshot of the exact error you're getting upon creating a new account?

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

murzilka17
New member | Level 2
Go to solution
The problem was solved after changing the browser from Yandex browser to ms edge. Thank you!

smendel
New member | Level 2
Go to solution

I was getting the same "too many attempts" "check later" and "we will send an email to you for a new password" when attempting to login from my computer, but both my mobile devices have no problem logging in - all both  the current User and same Password.  After spending a few hours trying multiple different approaches, I noted that the user on my chrome browser had changed from XXXX@gmail or XXX@yahoo to   just XXX,

I then closed the browser, reopened it (same Chrome browser) and logged into my Yahoo account, The user -top right - then  became my usual yahoo user.  I then  opened my Dropbox account which uses that very  Yahoo account name, and now the password that my phones etc use also works on my browser.  This of course had little to do with messages I receiving from Dropbox, but it appears to be that (given my limited browser knowledge)  it is  situation where the browser needs to show that the browser user needs to the  same user that Dropbox uses.  (so I guess, but I never saw this info in the documentation, in the help window, or in various discussions) 

smendel
New member | Level 2
Go to solution

(Sorry for the multiple typos - I was fairly 'fried' by the time this worked out) 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    smendel New member | Level 2
  • User avatar
    murzilka17 New member | Level 2
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?