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Email address to Dropbox Help

Email address to Dropbox Help

enseko
Explorer | Level 3

Hi,

 

Which is the email address to Dropbox Help? I need an urgent help to solve a problem I encountered in Dropbox.

Where on Dropbox web pages could I find the email address to Dropbox help?

Thank you for your quick reply.  

4 Replies 4

Re: Email address to Dropbox Help

Jay
Dropbox Staff
Hi @enseko, thanks for joining the Community!

Currently, there isn't a direct email address to contact Dropbox support. 

Depending on your existing plan, you may be able to create a ticket from the support page. Your support options will vary depending on the plan.

If you require any general assistance, without any personal information, you can let me know and I can assist on the forum!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Email address to Dropbox Help

bklynivy8
New member | Level 2

I have been trying to contact support but I keep receiving an error message. Please advise

Re: Email address to Dropbox Help

bklynivy8
New member | Level 2

When I try to email, I get a message that says "There was a problem completing this request" in red at the top of my screen. 

Re: Email address to Dropbox Help

Mark
Super User II

Can you try a different browser? Or clear cache and cookies etc. to see if that helps? 


 


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Top contributors to this post

  • User avatar
    Mark Super User II
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    bklynivy8 New member | Level 2
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    Jay Dropbox Staff
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