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I need help on my account, not sure if my plan will renew or not.

I need help on my account, not sure if my plan will renew or not.

jourdanenterprises
New member | Level 2

Hi left an email with someone last Thursday and were going to call me within 1 day.  I never got a call.  Could someone please call me at [email removed as per Community Guidelines] Im not sure if my 1year plan is just about up and need to renew.  HELP

1 Reply 1

Megan
Dropbox Staff

Hi @jourdanenterprises, let's jump right into this! 

 

We can't call you back, but we can definitely help! If I understand it correctly, your plan is about to end, and you wish to renew, am I right on this one? 

 

You can see more about this by visiting your billing page here.

 

Keep in mind, that the renewal of a subscription is automated, therefore there's nothing you'd need to do on your end. Do you maybe wish to know how to change your billing method?

 

Let me know some more details, and we'll get into this!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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