Misuse or mistake using my email address

[montao]

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email address. It's difficult to understand. I could reset the password using my email address. It should not be possible.

‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐

On Monday, October 25th, 2021 at 20:11, Dropbox <no-reply@dropbox.com> wrote:

Bonjour daskip,

Pour finaliser votre inscription, nous n'avons plus qu'à valider l'adresse e-mail de votre compte .

Valider votre adresse e-mail

Profitez bien de Dropbox !

 

[Megan]

Hey @montao, welcome to our Community!

Would it be okay to contact you at the email associated with your account in order to assist further on this matter?
 
Keep me posted!

[RafaConS]

@Megan, several of our corporate users received the same email in French, and had accounts created under the same user - "Daskip Tgay". Can you please contact me to assist us? 

[montao]

Yes you may also contact me at the account email address that is mine.

[Megan]

Sure can @RafaConS & @montao! 

I've reach out to you via email! 

Reply back as soon as you can, and we can investigate further.

[Jermermery]

Hi I have had exactly the same with the same name.
I went into the account, reset the password and deleted the account but would like confirmation that my files are secure.

[hel1]

I also had the same mail an also went into the account, reset the password and deleted the account but would like confirmation that my files are secure.

[arosen32umd]

This happened to me as well. I've just used my email to reset the password and take control of the account. Can Dropbox provide any info on the person doing this?

[lab1]

Same issue, all my files are gone.  Can you pls confirm breach and if my files are ok?

[Megan]

Hey @lab1, welcome to our Community! 

Can you let me know more, in regards to what happened your files and if you have access to your Dropbox account? 

Keep me posted!