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Shared link gives error "link doesn't exist"

Shared link gives error "link doesn't exist"

Beanie11
New member | Level 2
Go to solution

Hi 

please could someone help . 
I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 

Its really important to me 😞 

could someone tell me how to sort this please 

 

thank you 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
Go to solution

@Beanie11 wrote:

I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 


The owner of the file has either removed the link or deleted the file. You'll need to contact the person that gave you the link and ask for a new one.

View solution in original post

6 Replies 6

Rich
Super User II
Go to solution

@Beanie11 wrote:

I was sent a recording of a session I had and the link worked for about 3wks ... but when I click on it now a message comes up ‘ link does not exist’ 


The owner of the file has either removed the link or deleted the file. You'll need to contact the person that gave you the link and ask for a new one.

Beanie11
New member | Level 2
Go to solution
Thank you 👍🏻🙏🏻

Tooley S.
New member | Level 2
Hi, I created a link by selecting a number of photos on my Dropbox, and shared this link with my team. However, when both my team and I try and open the link, it doesn’t work.

Mark
Super User II

How did you do this @Tooley S. ?

 

As Dropbox doesnt have a way of selecting images and then sharing the selection my guess is its a third party system you have used. Dropbox does not have any sort of 'album' set up. 

 

 


 


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Tooley S.
New member | Level 2
Thank You - I used the Dropbox app on the iOS handset
By selecting the images, then clicking “share” it would generate a Dropbox link. This Dropbox link used to work. (For several weeks)

Now, every time I select images , click share, though it generates a drop box link, this link never works.

Jay
Dropbox Staff

Hi @Tooley S., would this shared link contain all the images you previously selected?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    Tooley S. New member | Level 2
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