As a family, we have the family account, but I am unable to Get access when my husband sende me link by email to join. Does anyone know how til fix this?
Hi and thanks for respond. I got the link, but it won’t upgrade: i have also tried to check my plan in the app. I have basic, but my plan is over Storage limit at the moment as i don’t have access to the family plan. No the link is just sending me Off to an error page.
Try a different browser or device to accept the invitation. If the issue persists then ask your husband to send you a new invitation. This will generate a fresh link, and you can try accepting it again.
