Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi,
Does anybody know how to upgrade to family plan with Google Play Store? I can only find the option to cancel my subscription.
Many thanks in advance!
Hi @Marco2811, welcome to our Community!
Keep in mind that Dropbox Family is not currently available for purchase from the Google Play store on Android devices.
You could -if you wish- cancel your current plan, wait for the account to downgrade, and then re-upgrade using our website directly.
I hope this clarifies!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Marco2811, welcome to our Community!
Keep in mind that Dropbox Family is not currently available for purchase from the Google Play store on Android devices.
You could -if you wish- cancel your current plan, wait for the account to downgrade, and then re-upgrade using our website directly.
I hope this clarifies!
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks for the advice! The solution is not the way I would have liked it to be. However, I will follow your advice and wait for the downgrade.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!